Refund policy

Our 30-Day Money-Back Guarantee

We want you to feel confident trying Tour Tee. Open the packaging, take your tees onto the course and see how they work for you.

If you’re not satisfied, contact us within 30 days of delivery to request a return. Once approved, you’ll have 14 days to send your products back.

This guarantee applies to all products purchased directly from www.tourtee.com, including discounted items. For purchases from another retailer, please contact that retailer directly.

How to Request a Return

Email support@tourtee.com with your order number and details of the products you would like to return. We welcome your feedback, but you don’t need to demonstrate a fault to use our satisfaction guarantee.

We’ll provide return approval and the correct return address. Please contact us before sending anything back.

Any free case included with the returned product must also be returned. Opened packaging and trying the tees on the course do not prevent you from requesting a refund.

Return Postage

For change-of-mind or satisfaction-guarantee returns, you are responsible for return postage. We recommend using a tracked service and keeping your proof of postage.

If your item is faulty, damaged or incorrect, we’ll cover return postage if we require you to send it back.

Refunds

For change-of-mind or satisfaction-guarantee returns, we’ll refund the price paid for the returned products and applicable tax. Original shipping charges are not refundable for these returns.

We’ll process your refund within seven days of receiving your return. Your bank or payment provider may take additional time to make the funds available.

Faulty, Damaged or Incorrect Items

If an item is faulty, arrives damaged or is not what you ordered, email support@tourtee.com with your order number and details of the issue. Photos can help us resolve it more quickly.

We’ll arrange an appropriate refund or replacement and let you know whether a return is necessary. Please don’t send the item back before contacting us.

Any applicable shipping refund will be handled as part of resolving the issue and in accordance with your consumer rights.

Our 30-day satisfaction guarantee does not limit any rights you may have under applicable consumer law.

Contact Us

For help with a return or refund, email support@tourtee.com.